IP telephony (Internet Protocol telephony) is a term used to describe technologies that use a variety of protocols to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Network (PSTN). The call travels in the form of packets, over a Local Area Network (LAN), or the Internet, avoiding PSTN tolls.
Starting in the mid to late 1990s, the Internet and the TCP/IP protocol began to drive the telephone and communications industry to change. The Internet Protocol became the transport for almost all data communications. Today, all communication carriers are using an IP infrastructure for a part, or for all of its voice services. Most companies have already switched from PSTN to using VoIP (Voice over IP) for their internal voice communications or have plans to implement it as part of their Unified Communications solution.
IP telephony in business
The benefits of IP telephony in corporate environments are numerous but are mostly narrowed down to cost considerations related to infrastructure and monthly telco bills. Modern VoIP PBX solutions, like 3CX, allow companies to run the system on existing, non-proprietary hardware and low-cost machines such as Mini-PCs. Traditional phone systems and proprietary VoIP solutions require extensive implementation of closed architectures, which can cost hundreds of thousands of dollars and are much more difficult to manage, configure and maintain. Open standards IP telephony systems are also much easier and more cost-effective to scale.
Using VoIP and VoIP service providers means that phone bills are greatly reduced. This is because companies can easily connect branches in other cities and countries, making phone calls within the company free. Long-distance charges are slashed and overall call rates are much cheaper.
Business telephone systems are now able to offer much more to companies than standard telephone calls. IP telephony has ushered in the development of unified communications solutions which can provide a complete communications package all in one, to be run over a single network and on one platform. This means that businesses can easily manage calls, use video conferencing, collaborate, chat, and more through a single service. These solutions have also allowed users to make VoIP telephone calls through their smartphones and computers, either with the use of apps or web clients
GRP Series IP Phones
The GRP series are carrier-grade IP phones designed for mass deployment. For cloud provisioning and centralized management, Our Device Management System (GDMS) provides a centralized interface to configure, provision, manage and monitor deployments of our products endpoints.
Hotel Phones
Our Series of hotel phones feature easy-to-use IP phones for any hotel room that can be programmed and customized based on the needs of hotels and their guests. The Our Series is supported by a Device Management System (GDMS), which provides a centralized interface to configure, provision, manage and monitor deployments of Grandstream endpoints. Our series IP phones can be installed on desktop or wall-mounted and contain Wi-Fi adjacent models equipped with integrated dual-band Wi-Fi to support wireless deployments. Thanks to a sleek and compact design, the series is the ideal fit for not only hotels but also apartments, dormitories, hospitals, retail and much more.
Extension Module
An easy-to-setup extension module that is ideal for increasing call control efficiency for receptionists, executives or any high-volume user. Any attendant will enjoy maximized productivity by monitoring and dispatching multiple incoming calls with our Extension Modules.
Wi-Fi Cordless
Our Cordless Wi-Fi IP phones are highlighted by the WP series, cordless Wi-Fi phones designed to suit a variety of enterprises and vertical market applications, including retail, logistics, medical and security. This series offers a powerful combination of features, mobility and durability to suit all portable telephony needs.
Softphone App
Enable users to move freely and continue to receive calls from any business or residential SIP account. Wave Lite is a free softphone application that allows users to connect to their SIP accounts from anywhere in the world. Utilize on any AndroidTM or iOS device to increase mobility and stay connected to essential communications.